??? I booked an AI to Grand Palladium Palace departing Ottawa on April 11th.
I used my Airmiles towards the booking which was with Transat Holidays. The flight to Punta Cana is actually a West Jet charter.
When I asked the TA through airmiles, she said I had to contact Transat Holidays directly when I inquired about pre-booking our seats. I called TH and they told me I had to call West Jet. I called West Jet and they said I had to call TH. I went back to the TA and now she says “You would have to book your seats with Westjet only 24 hours prior to departure, and unfortunately there are no meals on these flights”.
Has anyone had a similar situation this year in booking through Transat Holidays and flying on a Westjet charter? If so, did you pre-book your seats and if so, is the last info correct in that I do it through Westjet 24 hours prior to take off? Would I have to wait and book the return trip 24 hours before flying home or can I prebook both ways at once? It is more the return trip that I wanted to be sure our daughter was seated with us as we get to the airport on our departure trip in plenty of time as we’re so excited to get going!