Let me start by saying, we have been to the Bahamas numerous times, we are not high maintenance, we are a VERY easy going couple in our early 30s. We have stayed at everything from 2 star motels as well as Sandals and Atlantis…
We just got back from a weekend at the Riu and would never, ever go back or recommend it to anyone.
The rooms were mediocre. We had the deluxe ocean front suite. It was nothing to speak of and the last time I checked into a 5 star resort there was shampoo bottles and conditioner not little packets.
The rooms weren’t renovated at all.
The staff is lacking customer service skills in every imaginable way.
Restaruants - you have to get downstairs each morning and line up for at least an hour to get a dinner reservation (we couldn’t get anything after 8am) - the japanese was apparantly the best but we could never get in. We had the gourmet which wasn’t bad and steakhouse which was alright - the food wasn’t that great overall.
Blaring loud island music all day long by the pool.
Freezing cold pool - no one ever went into it, it was too cold.
Elevators were really slow - we took the stairs almost all the time.
Brutal nightly entertainment.
The swim up bar isn’t set up and no one is ever there.
Good things - Close to Atlantis to gamble.
There are lots of choices, find another place!