Just a few words…
Anna and I were at the Gamboa, Feb 06 and Loved it.
While there, we made friends with several of the staff (a please and a thank you will go very far) and we even received a gift from the hotel when we left.
On the other side of the coin, there are those who expect the exact same food, service, etc even if they know they’re not at home.
As an exemple of “having the right attitude”, 4 days before the end of our holidays, a group of about 12 people, who had just arrived, for they’re last leg of the 10/4, expected to all be seated together at the restaurant. Let me first say that the main restaurant is not very large compared to the restaurants in other resorts, and it gives it a nice cozy atmosphere. This group arrived in the middle of supper without first advising the hostest of their size. Then some of this group, not all, expected the staff to move the people, already seated and eating, to other parts of the restaurant, so they could be seated together. They made a scene, raising their voices at the staff, to the point where some of them went to the kitchen to cry.
It broke our hearts and really pissed us off, that these people, our new found friends, working at the resort would be treated this way and have to just stand there and take this abuse, especially by people who had just arrived. Some of this group even came down on some of the staff because they didn’t understand everything that was thrown at them in english.
Food for thought…