I wanted to thank you for your help and say that I got 2 replies from Iberostar. That first one asked what tour operator we were with and which hotel. I didn’t know they would need that. Thought they could look up by our name and dates. Had to email my travel agent for this info. So we are VIP/Funjet Vacations and I emailed them that and got a very nice reply from the reservations manager saying
"Thank you for your interesting & fidelity in our hotel, we really appreciate it. ¡¡¡
Thank you for your email, we just read the below email and put into our system your room request, this email is forwarding to our front desk manager in order we can follow up on it, and try to accommodate the best way possible according to our availability at their check in time.
If you there is anything else I can do for you, please don’t hesitate to contact us…
So nice! Even if they can’t give me an upgrade I feel so happy that they acknowledged our request. Do you think I should reply to that or would that be overkill? I’m not counting on an upgraded room but it can’t hurt to ask and with the economy the way it is I don’t know if that hurts or helps our request.
Eleven more days til we’re there! Can’t wait.