What are some of the important phone numbers one should have when in Cuba? Maybe we can all compile a list together and post them for all to use, as a reference in case of an emergency in Cuba.
Embassy of Canada in Cuba
Calle 30 No. 518 (esq. 7ma)
Ciudad de la Habana
(+53-7) 204-2516 (general)
(+53-7) 204-7097 (To request visitor visas only)
(+53-7) 204-2044 (Commercial Section)
(+53-7) 204-1069 (Immigration Section)
(+53-7) 204-2044 (Consular Section)
(+53-7) 204-6731 (Political Section)
(+53-7) 204-7099 (Cooperation Section)
Visa applications inquiries: Havanaemail@example.com
Ambassador: Jean-Pierre Juneau
Political Program Manager: S. Cridland
Commercial Program Manager: Bruno Hamel
Immigration Program Manager: C. Lord
Cooperation Program Manager: Christian Tardiff
Management and Consular Services Program Manager: S. Chapman
Consular Officer: J. McNeill
Hours of Operation
Monday - Thursday: 8:30a.m. - 5:00p.m.
Friday: 8:30am to 2:00pm
Please note that some sections of the embassy have special hours
Temporary Resident Visas and Travel Documents for Permanent Residents of Canada:
Private visits – Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 10:30 a.m.
Official visits – Monday, Tuesday, Thursday, Friday: 10:30 a.m. - 12:30 p.m.
Assistance to Canadians - Consular Section:
Closed to the public daily from 12:00 p.m. - 1:00 p.m.
Closed to public on Fridays
Inquiries About Studying in Canada:
Tuesday, Thursday: 2:00 p.m. - 4:30 p.m.
After hours emergency contact information(for Canadian citizens only)
Call collect: 613-996-8885 / 613-944-1310 (TTY) - The Emergency Operations Centre of the Department of Foreign Affairs and International Trade operates 24 hours a day, seven days a week. An experienced officer is always available to respond to emergency calls from anywhere in the world.
You can also phone the numbers above and follow the recorded instructions to reach the Emergency Operations Centre.
In a number of countries, you can also call the 24/7 Operations Centre toll-free.
Canadian Consulate in Guardalavaca:
Canadian Consulate in Varadero:
Also have the number of your Credit Card that will accept collect calls. (remember to notify the card companythat you will be useing it in Cuba for the week or 2 you are there)
Plus the number of your insurance carrier … just in case
Embassy of Canada in Cuba
Address, phone, fax, email
Keep in mind that an embassy is not really what you want in times of crisis abroad; an embassy deals with state to state affairs, and a consulate is the outfit that (among other things) helps citizens in distress. Obviously in most cases the embassy includes a consular section, but in some countries the consulate in the capital city is in a different building, with different contact info.
I guess I’m just saying that the consular section contact info is the one to keep.
The Canadian Embassy in Havana has a Consular section and the contact numbers are the same as the Embassy numbers - they’re in the same building.
What I do is itemize the various emergency contact numbers and carry two copies. One is on my person when we leave the resort and the other is in our room. Since I’m the one who does all the organizing of travel documents, I make sure I go over the information with my husband so that he knows what to do in case something happens to me and I’m unable to tell where to find necessary numbers. I think this is very important to avoid causing additional stress for a travelling companion if something happens and they don’t know where to find anything.
From the Government of Canada website
The Operations Centre of Foreign Affairs and International Trade Canada operates 24 hours a day, seven days a week. An experienced officer is always available to respond to emergency calls from anywhere in the world.
Dialling this number enables you to speak to a consular officer for emergency assistance after hours.
Canadian citizens outside Canada can call collect
to (613) 996-8885 (where available).
You can also communicate with us via TTY by dialling
1 800 394-3472 (in Canada and the U.S.) or (613)944-1310
You can also reach the Operations Centre by e-mail at: firstname.lastname@example.org
Fax: (613) 943-1054
This is a link to a form that can be filled out when away and in an emergency… https://www.voyage.gc.ca/forms_formulaires/emergency_urgence-eng.asp
Great subject jet pilot. Could have used this info 3 years ago.
Valuable lesson learned - You are ultimately responsible for
stupid things you do/ situations that happen /beach towels lost/ flights missed,
unless you can prove it wasn’t your fault/ Dumb things like renting mopeds/vehicles & having
an accident. Every traveler to Cuba should
have the proper contact numbers! Just because your on vacation doesn’t mean you leave your
Just to ad my two pennies worth!
I’d like to include the link to to the Canadian Goverment foreign affairs and international trade web site. This is the specific link for Cuban advisories / travel reports. it’s regularly updated and includes a wealth of information. You can pretty much find most info on this web site. I travel regularly and I always take the time read the latest info and copy paste the relevent info to my journey from this site.
Anyway it can be useful!!!
Safe travels to all!
Debbie used to have a section which listed various resorts with e-mail addresses and phone numbers that can be reached from Canada, to be left with relatives at home in case of emergency. Can’t seem to find anything quickly on the new site.
[quote=@aurora11]Debbie used to have a section which listed various resorts with e-mail addresses and phone numbers that can be reached from Canada, to be left with relatives at home in case of emergency. Can’t seem to find anything quickly on the new site.[/quote]Try the FAQ section…here’s the thread you need:
Another useful phone numbers in Cuba
113 - Information … there you can ask for any address/phone number (not particular ones)
105 - Fire Department
106 - Police Department
55 1185 - Ambulance C. Habana
Hope it helps.
I’ll put it as a sticky.