There seems to be lots of chatter as of late, on TA, about resorts that have restricted categories and areas for additional prices above and beyond the regular rooms. While some enforce and restrict access to the Upgraded areas, others seem to be having some more difficulty in doing so (IE, just recently).
We were contemplating returning to Iberostar Ensenachos shortly after it changed hands. After noticing the large price difference from the Park area and the Spa area, we were contemplating booking the cheaper room, and using the “adult only” Spa pool area. At the time, we didn’t read any information restricting the “adult only” area strictly for Spa Guests. I’m not even sure if there is anything on their website regarding this at this time, either.
We didn’t end up booking after all, however, friends of ours did do this exact thing in Punta Cana. They booked the GBP Esmeralda (family oriented), and used the GBP Ambar facilities, although they did know upfront that it was permissable.
Just to verify, we wouldn’t resent anyone who’ve decided for themselves, what they want out of their vacation. We just want to know up front, that the staff show exceptional service and hospitality, with efficiency and courtesy, to every guest regardless of room category… However, if we were to pay the extra $$$ for the added features, we think we too would feel upset if others were to just pay the lower category prices and “strain the borders” using the added amenities/facilities of the exclusive areas.
What are others thoughts regarding this.