Captain, appears you have had better luck then me :-/
Received this reply From Airtransat :
Due to the extremely high amount of requests that we receive each day for free excess baggage, we have had to implement a strict excess baggage policy. Unfortunately we cannot accommodate your request for extra baggage allowance.
You may wish to visit the following link for further information on our baggage policies:
Thank you very much for your understanding
I replied and stated I was disappointed and would think about other companies in future that allows extra weight for humanitarian purposes… I received this :
Please be informed that since we are overwhelmed with requests from different organizations and individuals regarding transportation of goods to third world countries, we have set up a special program. We recognize that your efforts are commendable and charitable and that is why we have elected two organizations to which donations can be transported free of charge. We try to remain as strict as possible so that everyone benefits from the same policies. Here is the excerpt from our web site;
Air Transat is pleased to support specific charitable organizations active in countries that we serve. As a result, Air Transat will carry free of charge up to 50 kilos of humanitarian donations sent to the following charity organizations:
Mexico Puerto Vallarta Mexican Red Cross For more information, visit http://www.ifrc.org/docs/profiles/mxprofile.pdf
Cuba Holguin ICAP (Assoc. of Friends of Cuba) For more information, visit http://www.suizacildrencuba.ch/indexing.htm
Should you wish to carry other humanitarian donations to remit to recipients personally, you can do so as part of our normal baggage allowance. Should the items and baggage combined exceed the free baggage allowance per person, applicable excess baggage fees would be applied (see details above). In addition, passengers are responsible for any import procedures or applicable customs duties at the destination.
This information is on our web site, you may wish to visit the following link:
We invite you to send your donation request to our Special Request department (email@example.com) for a review of your enquiry.
Information and Seat Selection Center
So… sent for a special request… waiting to hear…