[quote=@katgrl]I’ve been reading the Trip Advisor reviews regularly for the Majestic Colonial and have noticed that the although it’s still rated as #1, there are ALOT more negative reviews lately. Specifically regarding the food (lots of food poisoning and stomach issues reviews) which I hadn’t seen intially, plus poor housekeeping and poor managment.
I just got back… well… yesterday and I can speak on what’s going on.
Indeed room service is stretched thin. During our 7 day stay I never got towel art once. Room was not cleaned for 2 days. Fridge stocked only 4 days of the 7. Maid staff working till when we went to bed at night. Odd hours of cleaning/bar restocking.
However, it was not a big deal when faced with more staff and higher ticket prices.
I can go on and on about the positives.
One thing I can say is that the kitchen staff should not be cooking with tap water. This will give guests water born diaherea. Also they should make sure the food is fully cooked or everyone can get salmonella poisoning.
I can say that I had full confidence in the cooks and chefs at the resort. My wife never took immodium and never got diareah. I only got it once.
I would NOT say the same when we went to Gran Bahia Principe 5 months ago when I’m still reading reviews about everyone having travelers diahreah. We had plenty of time on the toilet over there trust me. I wish you could just see visually the difference in chefs between teh two resorts and you would know that Majestic has professionals, the GBP had street people working for low wages who had no clue how to cook (it seemed).