Quote from above…“No other resort that has been in this situation has ever posted anywhere about what they are doing, they have on Trip Advisor and I give them kudo’s for being so upfront.”
Hmmmm…Wud…I guess all my efforts earlier in the year went unnoticed as EdenH opened its doors. No disrespect, but I did a little more than a one time post of what was and wasn’t ready.
Just the same, I know that Elegance will be under te microscope for some time to come and there will be conflicting info coming from many sources. Bottom line is…it is a brand new resort…it will take time to ramp up to speed, regardless of previous staff training. That is simply the reality of the business…and I have confidence that with my old pal Jose Maria at the helm as GM, the resort will survive the bumps and bruises all resorts face when opening to a very eager and overly critical marketplace!