I have put this under Cuba as most of the stuff with Trip Advisor acting up…so to speak pertained to Cuba reviews.
It started with me trying to post a review about our wonderful last trip to Paradisus Rio de Oro - its status went from ‘pending’ to gone…no email, no comments …just not there. I wrote another review about our Dec Mexico trip and resubmitted the Cuba June trip removing a word all in caps NOT to not thinking maybe that triggered something. The mexico got published but not the Cuba PRDO.
I turned to the help centre to find out why only to be told there must be a reason and the matter was closed. There was no reason, no discussion. I told PRDO what had happened as I was concerned that maybe T/A was culling reviews, and posted on a PRDO (closed) facebook group. To my surprise others commented the same was happening to their reviews. THEN…within a few days ALL my reviews other than one favourable to Playa Cost Verde were gone. So I went from 16 to 1 and all of my 30 or so photos were removed.
Wow ~ I write these reviews not for points or any reason other than a way to thank the hotel for their service or in 1 case warn about bad service and scummy hotel practices (Mexico).
It is not that many of us here have not had some posts removed from threads but I was unaware of such fraudulent behaviour with reviews. They say that reviews are there for the travel community to be more informed… Hummmm - something smells real foul.