I just got off the phone with my TA who had a good conversation with the Sunquest rep.
She acknowledged that there have been problems at this resort due to ongoing construction. Christmas week was much worse but it is still not finished! The sauna and jacuzzi are still not ready but the target date for completion is the end of January. The kids club has limited facilities at present (whatever that means).
Sunquest is offering alternate choices to those travellers with a January departure date. For those of us leaving in February we will have to wait another week to see if alternate choices are offered.
I told my TA that I would call him again on Jan 23rd for an update. We leave on February 6th.
I am still hoping that the El Portillo will be ready for February. I was one of the first Canadian tourists to go to Samana with Sunflight back in 1983. I am very anxious to see how things have changed. It was paradise then and I hope that hasn’t changed.
I will post an update from my TA next week.
The best advice however comes from those who have recently returned and I look forward to hearing from them.